What's new in Qply

Every feature, improvement, and fix — shipped fast, documented here.

Mar 15, 2026
v2.4

Pricing toggle, integrations marquee & exit-intent offers

New Improve
  • Annual billing toggle on pricing page — save 20% with yearly plans
  • Exit-intent popup with 3-month free offer (code QPLY3FREE)
  • Social proof stats bar: qualitative trust signals (e.g., E-commerce & SaaS leaders)
  • Animated hero mockup — cycles through live AI conversation demos
  • Sticky CTA bar appears after scrolling past hero
  • GDPR cookie consent banner
  • Security trust badges below pricing (SSL, GDPR, 99.9% uptime)
Mar 10, 2026
v2.3

Widget customization + security hardening

New Security
  • Widget customization panel — set colors, position, launcher icon, business hours
  • Live preview of widget changes in the dashboard
  • Pre-built quick-reply questions configurable per workspace
  • Removed all exposed API keys from client-side code
  • Rate limiting on WebSocket connections
  • Widget CSP headers for XSS protection
Feb 28, 2026
v2.2

RAG Knowledge Base & multi-tenancy

New
  • Upload PDFs, text files, and paste content into per-workspace knowledge bases
  • Semantic search via Supabase pgvector + Advanced Vector Embeddings
  • URL crawler — paste any URL to ingest page content automatically
  • Multi-tenant workspaces — every customer gets isolated data and a unique site key
  • Public signup flow with email verification
  • Workspace settings, billing, and team management per account
Feb 14, 2026
v2.1

Advanced features — attachments, auto-triggers, ban

New Improve
  • File attachments — visitors and agents can send images and files in chat
  • Auto-trigger widget open after X seconds or on exit intent
  • Visitor ban/block — banned visitors see "unavailable" message
  • Export all conversations as CSV
  • Conversation tags for better organisation
Jan 30, 2026
v2.0

Analytics dashboard, CSAT & internal notes

New
  • Full analytics tab — conversation volume, response time, CSAT, AI resolution rate
  • 7-day bar chart with per-day breakdown
  • CSAT star ratings (1–5) in widget after AI reply, stored and visualised
  • Internal agent notes — private notepad visible only to team, not visitors
  • Agent availability selector — online / away / offline
Jan 10, 2026
v1.0

Initial launch — real-time chat with AI

New
  • Embeddable chat widget with floating launcher bubble
  • WebSocket real-time messaging between visitors and agents
  • Advanced AI auto-reply with streaming responses
  • JWT admin login / logout
  • Conversation list with search and status filter
  • AI ↔ Human handoff — one-click takeover and hand-back
  • Pre-chat form for visitor name and email (when needed)
  • Typing indicator, read receipts, browser notifications
  • Canned responses for quick agent replies