Qply
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Train on your content
Upload your product docs, FAQs, pricing pages, API references, and feature descriptions. Qply indexes them and uses your exact wording as the source of truth.
AI Chatbot for SaaS
The AI chatbot for SaaS that actually knows your product
Qply trains on your documentation, FAQs, and pricing pages — then answers visitor questions in under 2 seconds. No hallucinations. No "let me transfer you" loops. Just accurate AI replies, with humans behind it when it matters.
<2s
Average AI response time
24/7
Always-on coverage, no extra headcount
60s
From signup to first chat answered
0
Hallucinations — AI is grounded in your docs
How the AI chatbot works on a SaaS site
Three stages: read your docs, answer your visitors, hand off when it matters.
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Answer visitors instantly
When a visitor asks "Does this work with Stripe?" or "What's the pricing for 10 users?" — the AI answers in under 2 seconds, citing the source doc so visitors trust the response.
3
Hand off to humans
If the AI's confidence is low — or if the visitor asks for a person — your team is notified and any agent can step into the conversation in one click.
A real conversation, from question to handoff
What it looks like when a SaaS visitor uses Qply.
JT
Hi — does Qply work with our Stripe trial flow? We have a 14-day trial and don't want chat to break checkout.
Q
Yes — Qply runs on any website regardless of your payment stack. The widget loads asynchronously after your page is fully loaded, so it won't block or interfere with Stripe Checkout. Setup takes one script tag.
Source: docs/install
Source: docs/install
JT
Perfect. One more — can someone confirm SOC 2 status before I commit?
P
Hey, this is Priya from the team. Happy to walk you through where we're at with SOC 2 — taking over from the AI now.
The AI handled the technical question. The agent handled the trust question. That's the pattern.
Why Qply's AI is different
Most "AI chatbots" are decision-tree builders dressed up. Qply is built around a real language model that reads your docs.
| What you need | Qply AI | Old-school chatbots |
|---|---|---|
| Answers from your knowledge base | Yes — automatic | Manual decision trees |
| Setup time | 60 seconds | Hours of flow building |
| Hallucinations | None — grounded in your docs | N/A (rigid scripts) |
| Agent takeover | One click | Often not supported |
| Tone matching | Yes — uses your wording | Robotic templates |
| Adapts to new docs | Auto-syncs on upload | Rebuild flows manually |
SaaS founder questions about AI chat
An AI chatbot answers pre-sales questions instantly — pricing, integrations, security, trial details — even at off-hours when your team is offline. Studies show responding to a SaaS pre-sales question within 60 seconds increases the chance of a trial signup by 5–10x compared to next-day email.
Qply's AI is grounded in your knowledge base, not the open web. It only answers using content you upload — your docs, FAQs, pricing pages, and product descriptions. When confidence is low, it offers to hand off to a human agent instead of guessing.
No. Qply's AI is constrained to your knowledge base content. If the answer isn't in your uploaded materials, the AI will say so and offer to escalate to a human, rather than fabricate a response.
Yes. Upload your docs in Markdown, PDF, or plain text — or paste content directly into the dashboard. The AI is trained on the upload immediately and uses your content as the source of truth for every answer.
No — it scales them. The AI handles routine questions (pricing, setup, integrations) so your team can focus on complex cases. Any agent can take over an AI conversation in one click when human judgement is needed. Read more about live chat for SaaS →
Qply includes AI auto-reply on every plan as a flat fee. Intercom Fin charges $0.99 per AI resolution on top of seat pricing. For a SaaS team handling 200+ AI-resolved chats per month, Qply ends up roughly 5x cheaper. See the full comparison →
Ship an AI chatbot that actually knows your SaaS
14-day free trial. Cancel anytime. Setup takes 60 seconds — paste one script tag, upload your docs, you're live.
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