Answer common patient questions instantly, route urgent triage to the right team, and book appointments after-hours — without storing protected health information in the chat transcript.
Qply runs as a standalone widget — no patient records, no PHI, no calendar integrations required.
Configurable to never store identifiable health info in transcripts.
AI handles routine queries when your front desk is closed.
Deep-links to your existing booking system (Calendly, Zocdoc, NexHealth).
Single dashboard for every clinic location and provider.
Patient experience starts on your website. Most clinics still lose after-hours patients to silence.
Patients ask the same questions every day — insurance accepted, hours, services offered, parking. Qply's AI pulls the answer from your knowledge base in under 2 seconds, freeing your front desk for the calls that actually need a human.
Most new-patient inquiries come in evenings and weekends, when your office is closed. Qply asks the qualifying questions, captures contact info, and deep-links into your booking system — turning lost leads into morning appointments.
Send new patients the right forms and FAQs before they arrive. Qply answers "what should I bring?", "do I need to fast?", "what's the cancellation policy?" — reducing no-shows and front-desk phone tag.
Anything that sounds clinical or urgent (pain, bleeding, medication questions) gets escalated to your on-call team with full conversation context — no patient has to repeat themselves.
No EHR integration, no HIPAA BAA needed if you keep PHI out of chat.
Drop one <script> tag before </body> on your website. The widget loads asynchronously — zero impact on Lighthouse scores or page speed.
Paste your insurance list, hours, services, location info, and new-patient policies into the Qply knowledge base. The AI answers visitors using your exact wording.
Tell Qply which keywords escalate to a human ("pain," "bleeding," "medication"). Set up your team's notification channel for after-hours triage.
Qply does not handle PHI by default. It's configured to answer general practice questions without collecting protected health information in transcripts. For practices that need a signed BAA or PHI handling, contact our Enterprise team.
Qply deep-links to your existing booking system — Calendly, Zocdoc, NexHealth, Doctible, or whatever you use. The AI gathers preferences and hands the patient off to your booking page with context.
Yes. One Qply workspace covers every location. The AI can answer location-specific questions ("what are the Downtown clinic hours?") if you upload location pages to the knowledge base.
You configure escalation keywords (pain, bleeding, prescription, emergency). When detected, Qply pings your on-call team via Slack, email, or browser notification — with the full conversation included.
Yes. Qply is industry-agnostic. Dental, vision, dermatology, physical therapy, chiropractic, mental health — anywhere patients have routine questions and your front desk is overwhelmed.
Yes. Workspace settings include a "no-storage" mode that keeps conversations in memory only for the active session and never persists them to the database.
Qply triages, books, and escalates — so your front desk handles the calls that matter. 14-day free trial. Cancel anytime.
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