Qply
Qply: AI Chatbot & Shared Inbox for
Facebook Messenger
Connect your Facebook Page to Qply and answer Messenger messages automatically. AI replies instantly from your own knowledge base, your team takes over in one click, and every conversation — Messenger, website chat, WhatsApp and Instagram — lands in one shared inbox.
Your customers message your Page — Qply answers instantly
People message businesses on Messenger and expect a fast reply. Qply makes sure every Page message gets an accurate answer — even at 2 AM.
Order & delivery questions
AI answers "where is my order?", delivery times and tracking instantly — 24/7, right inside Messenger.
Returns & policy answers
Upload your policies once. Qply answers every return, refund and warranty question using your exact wording.
Hours, booking & pre-sale questions
Answer opening hours, availability and product details on the spot — the questions that turn a message into a booking or sale.
One-click human takeover
For anything complex, your team steps in from the Qply dashboard or mobile app — the reply lands right back in Messenger.
24/7, every timezone
Customers get instant answers even when your team is asleep. No missed messages, no lost sales.
One inbox for every channel
Messenger sits beside your website chat, WhatsApp, Instagram and email — same AI, same team, no app-switching.
How to connect Facebook Messenger to Qply
No developers, no passwords, no code. Sign in with Facebook, pick your Page, and you're live in minutes.
Create your free Qply account
Sign up at app.qply.io — free plan, no card required. Takes 30 seconds.
Connect with Facebook
In Settings → Message channels, connect your Facebook Page with secure login. Choose the Page you want — Qply subscribes it to Messenger automatically, no password shared.
Upload your knowledge base
Add your FAQs, policies and product details. The AI learns from your content and answers Messenger messages accurately — 24/7.
Need help? Read the setup guide →
Qply vs a standalone Messenger inbox
Meta's own tools give you a Messenger inbox. Qply adds the AI, the knowledge base and every other channel.
| Feature | Qply ✓ Best | Meta Business Suite | Generic chatbot |
|---|---|---|---|
| AI auto-reply from your own content | ✓ Knowledge base | ✗ | ~ Scripted flows |
| Messenger + website + WhatsApp + Instagram in one inbox | ✓ | ~ Meta channels only | ✗ |
| One-click human takeover | ✓ | ✓ | ~ Varies |
| Mobile agent app | ✓ | ✓ | ~ |
| Conversation analytics | ✓ | ~ Basic | ~ |
| Free plan | ✓ 50 AI replies/mo | ✓ Manual only | ~ |
| Transparent pricing | ✓ From $12/mo | ✓ Free | ~ |
Comparison reflects standard capabilities as of August 2026.
What Qply does for your Messenger support
Here's how Qply is designed to handle customer conversations on Facebook Messenger.
Answers with your own knowledgeUpload your policies, FAQs and product details — Qply's AI uses them to answer Messenger messages automatically, so routine questions stop piling up in your inbox.
Seamless human handoffWhen a conversation needs a person, your team takes over in one click from the web dashboard or the Qply mobile app — and the reply is delivered right back in Messenger.
Everything in one inboxMessenger conversations sit next to your website chat, WhatsApp, Instagram DMs and email — answered by the same AI and the same team, with no tab-switching between apps.
Qply pricing for Messenger
Start free — no card required. AI replies are shared across every channel.
Paid plans include a 14-day trial. Card required at checkout, not charged during the trial — cancel before day 14 to avoid being charged. Terms.
No card required · Forever free
Try Qply with no commitment, forever.
- 50 AI replies / month
- 1 agent seat
- All channels
- Basic analytics
- Custom branding
Perfect for small teams getting started.
- 300 AI replies / month
- 1 agent seat
- AI auto-reply
- Knowledge base (5 docs)
For growing teams with steady message volume.
- 1,000 AI replies / month
- 2 agent seats
- Knowledge base (10 docs)
- Advanced analytics
- Custom branding
For high-volume teams across every channel.
- 5,000 AI replies / month
- 5 agent seats
- Knowledge base (50 docs)
- Custom branding
- Full analytics + export
Qply for Messenger — frequently asked questions
In your Qply dashboard go to Settings → Message channels and connect with Facebook using secure login. Pick the Page you want, and Qply subscribes it to Messenger automatically — no passwords and no code.
Yes. Upload your FAQs, policies and product details to Qply's knowledge base. The AI uses your own content to answer Messenger messages automatically, 24/7, and hands off to a human agent whenever a conversation needs one.
Yes. Qply connects to the Facebook Page you manage. You sign in with Facebook, choose the Page, and Qply handles the Messenger subscription — there's nothing to install or paste on your side.
Yes. Facebook Messenger, website chat, WhatsApp, Instagram DMs and email all land in one shared Qply inbox — answered by the same AI and the same team, with no tab-switching between apps.
Yes. Your team replies to Messenger conversations from the Qply web dashboard or the Qply mobile app, and the reply is delivered back to the customer on Messenger automatically.
Qply has a free plan with 50 AI replies per month and no card required. Paid plans start at $12/month, and AI replies are shared across every channel — Messenger, website chat, WhatsApp and Instagram.
Connect Facebook Messenger to Qply today
Answer Page messages instantly, hand off to your team in one click, and bring every channel into one shared inbox — automatically.
Free plan · No card required · Secure Facebook login