Qply
1
AI replies, not just chat
Tawk.to is a chat widget that needs a human. Qply's AI auto-reply answers routine questions from your knowledge base in under 2 seconds — no human required for the easy stuff.
Tawk.to Alternative
Qply: the Tawk.to alternative for teams who stopped wanting to reply manually
Tawk.to is free — but every chat still needs you to reply. Qply's free plan gives you AI auto-reply with no card required, so you stop spending hours each week on the same five questions.
"Free" has a hidden cost: your time
Tawk.to's price is $0. The time you spend manually replying isn't.
Tawk.to (free)
You answer every question yourself
5–15h
per week, manually replying to chats
- Same pricing question, 20 times a week
- 3am visitors who never get answered
- Your team gets pulled into the inbox instead of building
- $1/hour hired agents add up fast for 24/7 coverage
Qply (free — $12/mo+)
The AI handles routine. You handle real work.
~30min
per week — AI handles the rest
- AI answers from your docs, instantly
- 24/7 coverage, no hired agents needed
- You step in only when judgement is needed
- Predictable monthly cost: $12, $19, or $49
When Tawk.to is the better choice
If your chat volume is genuinely tiny (less than 5 messages a week) or you don't mind replying to everything yourself, Tawk.to's free tier is hard to beat. Qply's value comes from automating the repetitive work — if there's no repetitive work to automate, free wins.
Why teams pay for Qply over staying on free Tawk.to
Six reasons people make the switch.
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24/7 without hired agents
Tawk.to's hired agents are $1/hour ($720/month for 24/7). Qply's AI runs 24/7 included in your $12 plan — and answers more accurately because it knows your product.
3
Faster pre-sales conversion
Free chat that goes unanswered at off-hours costs you signups. Qply answers in seconds, even at 3am, so trial signups don't drop because nobody was online.
4
Cleaner, modern UI
Tawk.to's UI shows its age. Qply ships a polished modern widget that visitors trust — first impressions of your SaaS land better.
5
Simple takeover from AI to human
One click and your team takes over an AI conversation. Visitor sees a seamless handoff with no disruption.
6
Predictable, transparent pricing
$12, $19, or $49 a month flat. No hidden seats, no per-resolution AI fees, no upsells. Cancel any time.
Qply vs Tawk.to — feature-by-feature
Honest comparison. Free wins on price; paid wins on automation.
| Feature | Qply | Tawk.to |
|---|---|---|
| Free plan | Yes — 50 AI replies/mo, no card | Free (manual replies only) |
| Software price | Free plan (50 AI replies/mo) — $12/mo+ paid | Free forever |
| AI auto-reply | Included on every plan | Add-on (NEAL AI) |
| Knowledge base | Included | Limited |
| Agent takeover | One-click | Yes |
| 24/7 coverage | AI, included | $1/hr hired agents (~$720/mo) |
| Modern widget UI | Yes — 2026 design | Older UI |
| Setup time | 60 seconds | Minutes |
| Trial | 14 days | Forever-free |
Common questions about switching from Tawk.to
Tawk.to is free for the chat widget but every conversation still needs a human to reply. Qply's AI auto-reply answers routine questions automatically using your knowledge base — so you stop spending hours each week on the same five questions. For most growing teams, $12/month is cheaper than the time you save.
Tawk.to introduced an AI assistant (NEAL) which is paid as an add-on. Qply's AI auto-reply is included on every plan as a flat monthly fee, trained on your knowledge base, with one-click agent takeover when needed.
If you reply to chats yourself, yes — most users save 5–15 hours per month with AI auto-reply. If your chat volume is very low or you're happy answering everything manually, Tawk.to's free tier is fine.
Yes. Replace your Tawk.to embed snippet with the Qply snippet, upload your help docs to the Qply knowledge base, and invite your team. Most teams migrate in under an hour.
No — Qply is a software product, not a managed service. Instead of hiring agents, Qply uses AI to handle routine questions automatically, so you can keep your existing team smaller and focused on complex cases.
Qply works for any website but was designed for SaaS and small-business teams. See the SaaS-specific page →
Stop replying to the same five questions
Qply's AI handles the routine, so you can build. Start free — no card required. Upgrade any time from $12/month.
Start free — no card required