Qply
1
Flat pricing, no per-seat math
LiveChat scales linearly with every new agent. Qply's flat plans include 1, 2, or 5 seats — you don't pay extra to add a teammate.
LiveChat Alternative
Qply: the LiveChat alternative with flat-rate AI — not per-seat pricing
LiveChat charges per seat — fine if you have 1 agent, expensive once you grow. Qply gives you AI auto-reply, agent takeover, and a knowledge base on every plan, starting at $12/month flat with multiple seats included.
The hidden cost of LiveChat's per-seat model
LiveChat's starter price looks reasonable until you add agents and ChatBot.
LiveChat + ChatBot
LiveChat Team + ChatBot
$80–150/mo
LiveChat Team is ~$41/seat/mo with annual billing. ChatBot adds another $52+/mo as a separate product. Bill grows linearly with every new agent.
- Per-seat pricing — every new hire adds cost
- AI is a separate product (ChatBot) with its own SKU
- Premium-only features locked behind Enterprise tier
- Annual contracts for best pricing
Per-seat math gets ugly fast
Qply — same need
Qply Growth
$19/mo
Flat monthly price with multiple agents included. AI auto-reply on every plan. 2 seats on Growth, 5 on Pro.
- AI auto-reply included on every plan
- Multiple seats included — no per-agent fees
- One subscription — no add-on products
- Month-to-month, no contracts required
Predictable cost as your team grows
Why teams pick Qply over LiveChat
Six things that come up in every switch.
2
AI is built-in, not a separate SKU
LiveChat's AI lives in ChatBot, a separately-priced product. Qply ships AI auto-reply on every plan as part of the base subscription.
3
Knowledge base from your existing docs
Upload Markdown, PDFs, or paste your help content. Qply's AI uses your wording — no chatbot flow-builder to maintain.
4
Faster setup, less to learn
LiveChat's full Suite has a learning curve. Qply does chat, AI, and takeover well — without the feature sprawl.
5
60-second install on any platform
Paste one script tag before </body>. Works on Shopify, WordPress, Webflow, Wix, Squarespace, or custom sites.
6
Month-to-month, no annual contracts
LiveChat's best pricing requires annual commitments. Qply is month-to-month with a 14-day free trial. Cancel any time.
Qply vs LiveChat — head-to-head
What you get, what it costs, what's included.
| Feature | Qply | LiveChat |
|---|---|---|
| Starting price | $12/month flat | ~$25/seat/month (Team plan) |
| AI auto-reply | Included on every plan | Separate product (ChatBot, ~$52/mo) |
| Seats included | 1 / 2 / 5 by plan | Per-seat pricing |
| Knowledge base | Included | ChatBot product only |
| Agent takeover | One-click | Yes |
| Setup time | 60 seconds | Plugin + agent training |
| Contract | Month-to-month | Annual for best pricing |
| Trial | 14 days | 14 days |
Common questions about switching from LiveChat
Qply is a strong LiveChat alternative for small teams and growing SaaS businesses. Plans start at $12/month with AI auto-reply, agent takeover, and knowledge base included — without LiveChat's per-seat pricing or separate ChatBot subscription.
Qply ships AI auto-reply as part of every plan at a flat monthly cost. LiveChat charges per seat and sells its AI separately (ChatBot). For teams of 2–5 agents, Qply is typically more predictable and cheaper.
For teams beyond a single agent, usually yes. LiveChat Team is ~$41/seat/month annually, plus ChatBot at $52+/mo. Qply Growth is $19/month flat with 2 seats and AI included.
Yes. Replace your LiveChat embed snippet with the Qply snippet, upload your help docs to the Qply knowledge base, and invite your team. Most migrations finish in under an hour.
Yes. Qply installs as a single script tag on any platform that allows custom HTML — Shopify, WordPress, Webflow, Wix, Squarespace, custom builds. No plugin installs required.
Qply works for any website but was designed for SaaS and small-business teams. See the SaaS-specific page →
Flat-rate AI live chat. No per-seat surprises.
Qply gives you AI auto-reply and multiple seats on every plan, included. 14-day free trial. Cancel anytime.
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