Qply
1
AI is the product, not an add-on
Tidio's Lyro AI is a separate paid module. Qply's AI auto-reply ships with every plan as a flat fee — no per-resolution charges, no usage anxiety.
Tidio Alternative
Qply: the Tidio alternative with AI included on every plan
Tidio's chat is fine. Their AI isn't — it's a paid add-on that charges you per resolution. Qply gives you AI auto-reply, agent takeover, and a knowledge base on every plan, starting at $12/month flat.
The hidden cost of Tidio's AI add-on
Tidio's base price is fine. Add Lyro AI and the bill changes shape.
Tidio + Lyro AI
Communicator + Lyro
$50–80/mo
Communicator base ~$29/mo. Lyro AI billed per resolution. Real bill scales unpredictably with chat volume.
- AI is a paid add-on, not included
- Per-resolution pricing means surprise bills
- Multiple SKUs to negotiate
- AI quality tied to how much you pay
Hidden cost: AI scales with volume
Qply — same need
Qply Growth
$19/mo
Flat monthly price. AI auto-reply included. 1,000 AI replies/month included on Growth, 5,000 on Pro.
- AI auto-reply included on every plan
- Predictable flat pricing
- One subscription — no add-ons
- Knowledge base + agent takeover included
Save 60%+ with predictable billing
Why teams pick Qply over Tidio
Six reasons that come up in every switch.
2
Predictable billing
Per-resolution AI pricing punishes growth. Qply's plans give you a fixed monthly reply quota — Starter 300, Growth 1,000, Pro 5,000.
3
Knowledge base from your existing docs
Upload Markdown, PDFs, or paste your help content. Qply's AI uses your exact wording so answers stay accurate and on-brand.
4
Cleaner inbox, less to learn
Tidio's dashboard tries to do everything. Qply does live chat, AI, and takeover well — without burying you in features your team won't use.
5
One-line install, no theme edits
Paste one Qply script tag before </body> and you're live. No Shopify app install, no plugin dependencies, no waiting on developers.
6
Month-to-month, no contracts
Cancel from the Qply dashboard at any time. No annual commitments to negotiate. 14-day free trial on every plan.
Qply vs Tidio — head-to-head
What you get, what it costs, what's included.
| Feature | Qply | Tidio |
|---|---|---|
| Starting price | $12/month | ~$29/month (Communicator) |
| AI auto-reply | Included on every plan | Add-on (Lyro AI), per-resolution pricing |
| AI replies/month included | 300 / 1,000 / 5,000 by plan | Pay-as-you-go |
| Knowledge base | Included | Higher tier |
| Agent takeover | One-click | Yes |
| Setup time | 60 seconds | Plugin/integration setup |
| Contract | Month-to-month | Annual discount tiers |
| Trial | 14 days | 7 days |
Common questions about switching from Tidio
Qply is a strong Tidio alternative for SaaS and small business teams. Plans start at $12/month with AI auto-reply, agent takeover, and knowledge base included on every tier — without Tidio's per-resolution AI charges or upsells.
Qply includes AI auto-reply on every plan as a flat fee. Tidio's Lyro AI is sold as a separate add-on with per-resolution pricing. For teams handling more than 50 AI replies per month, Qply is typically cheaper and more predictable.
For most SaaS and small-business setups, yes. Qply's flat plans start at $12/month with AI included. Tidio's Communicator + Lyro AI typically lands in the $50–80/month range depending on resolution volume.
Yes. Replace your Tidio embed snippet with the Qply snippet, upload your help docs to the Qply knowledge base, and invite your team. Most teams complete the migration in under an hour.
Yes. Qply runs on any website that allows custom HTML, including Shopify, WordPress, Webflow, Wix, Squarespace, and custom-built sites. Drop one script tag into your theme and the widget is live.
Qply works for any website but was designed for SaaS and small-business teams. See the SaaS-specific page →
Predictable AI live chat. No add-ons.
Qply gives you the AI Tidio sells separately — included in every plan. 14-day free trial. Cancel anytime.
Start free trial